Information on how HPNow ApS collects and processes personal data.
This document sets out how HPNow ApS ("HPNow", "we", "us") collects and processes personal data about external persons as part of the operation of our business and the activities described in Section 3.
HPNow is the data controller in respect of the processing activities described in this Privacy Notice unless otherwise mentioned below in Section 3.
If you have any questions regarding our processing of your personal data, please contact us:
HPNow ApS
CVR-no.: 37258822
Sydmarken 32F, 2860 Søborg
E-mail: info@hpnow.com
When you order goods or services from us, we process personal information about you for the purpose of delivering your order and to manage the customer relationship.
Categories of personal information:
Legal basis: Article 6(1)(b) GDPR (performance of a contract), Article 6(1)(c) GDPR (legal obligations), and Article 6(1)(f) GDPR (legitimate interests in providing customer service).
Retention: For as long as an active customer relationship exists, plus five years from the end of the year when the relationship ended.
We process personal information about visitors to our website and social media pages (LinkedIn, Instagram, Facebook) to provide relevant, secure, well-functioning services and improve content relevance.
Categories of personal data:
Data is collected through cookies and tracking technologies. When visiting our LinkedIn and Facebook profiles, platform providers collect personal information made available to us as anonymised statistics. We are joint controllers with these platform providers.
Legal basis: Article 6(1)(f) GDPR (legitimate interests in providing a relevant and well-functioning website).
Retention: Depends on the specific cookie. For LinkedIn and Meta retention, refer to their respective privacy policies.
We process personal information about contact persons at suppliers and business partners to manage business relationships.
Categories of personal data: Name, business email, telephone number, address, and information on the specific relationship including historic purchases and agreements.
Legal basis: Article 6(1)(b), 6(1)(c), and 6(1)(f) GDPR.
Retention: Throughout the business relationship and five years from the end of the year of the latest interaction.
We process personal data about job candidates to identify the best fit for positions. This includes name, contact information, educational background, occupation history, competencies, and recruitment test results.
Legal basis: Article 6(1)(a) GDPR (consent where required), Article 6(1)(b) GDPR (contract), and Article 6(1)(f) GDPR (legitimate interest in selecting the best-fit candidate).
Retention: For unsuccessful candidates, information is deleted within 6 months from the end of the month when the recruitment process concluded. Unsolicited applications are stored for 12 months from receipt.
We process personal data about persons not covered in sections 3.1–3.4 to handle queries and other interactions, including name, email address, telephone number, address, and the reason for the interaction.
Legal basis: Article 6(1)(b) and 6(1)(f) GDPR.
Retention: For relationships involving financial transactions, five years from the end of the year of the latest transaction. Otherwise, three years from the end of the year of the latest interaction.
Enquiries submitted via the website contact form are transmitted to Formspree Inc. (USA), which acts as a data processor on behalf of HPNow. The transfer is covered by EU Standard Contractual Clauses. Formspree processes submitted data solely for the purpose of delivering it to HPNow and does not use it for any other purpose. HPNow's processing of enquiries received this way falls under section 3.5 above.
HPNow uses Microsoft Office products. Personal data may be transferred to Microsoft, LinkedIn, and Meta in the USA. All three organisations are covered by the EU–US Data Privacy Framework.
For other transfers outside the EU/EEA, we take necessary steps to ensure personal data receives protection essentially equivalent to EU/EEA levels, typically through EU Standard Contractual Clauses. Copies are available on request via the contact details in section 2.
When we process your personal data, you have the following rights:
To exercise any of these rights, contact us at the address in section 2. For more information, visit www.datatilsynet.dk.
You may file a complaint with the relevant supervisory authority if you believe our processing infringes your rights. In Denmark, this is the Danish Data Protection Agency, Carl Jacobsens Vej 35, DK-2500 Valby — dt@datatilsynet.dk — or through www.datatilsynet.dk.
We recommend contacting us before filing a complaint.
HPNow may update this privacy policy when necessary to fairly describe our personal data processing. For material changes, you will be notified directly where possible.